Contact & appointment guidance
One clear way
to plan your visit.
Call or message the SHIVA clinic team with a brief description of your concern. The team will help identify the suitable specialty and confirm the current appointment details before you travel.
- Appointment details confirmed by the clinic
- No diagnosis is provided by message
A quicker conversation
Have four simple details ready
This is enough for appointment coordination. A medical history or full report is not required to begin.
- 01
Patient details
Name and a mobile number the clinic can use for coordination.
- 02
Main concern
A short, plain-language description such as urinary, stone, abdominal or digestive concern.
- 03
Preferred specialty
Urology, Surgical Gastroenterology or “not sure” so the team can guide you.
- 04
Preferred visit time
A suitable day or time preference; the clinic will confirm current availability.
What happens next
A request becomes a visit only after confirmation
Calling or sending a WhatsApp message starts the coordination process. Please wait for the clinic team to confirm the doctor, date and time before travelling.
- 1
Send your request
Call the clinic or send a short WhatsApp message.
- 2
The team checks
Your concern is matched with the appropriate specialty and current schedule.
- 3
Receive confirmation
Proceed after the doctor, date, time and clinic visit are confirmed.
Not sure who to contact?
Start with the concern closest to yours
Urinary & bladder care
Urology & Female Urology
Kidney, urinary stone, bladder, prostate, recurrent UTI, urinary leakage and reconstructive urology concerns.
Explore Urology
Digestive & surgical care
Surgical Gastroenterology
Gallbladder, liver, pancreas, hernia, colorectal, anorectal and related abdominal or digestive concerns.
Explore Gastro CareContact safely
Use messages for coordination, not diagnosis
Share only the minimum details needed to arrange a visit. Do not send passwords, payment information, identity documents or extensive medical records unless the clinic specifically advises a secure next step.
Verified visit information
Address, opening hours and the live map are directly below
These details are maintained once in the site footer to keep the clinic information consistent across every page.